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GET
/
tickets
/
{ticket}
Get ticket
curl --request GET \
  --url https://rdp.sh/api/v1/tickets/{ticket} \
  --header 'Authorization: <api-key>'
{
  "id": 123,
  "title": "<string>",
  "message": "<string>",
  "status": "<string>",
  "priority": "<string>",
  "server_id": 123,
  "created_at": "<string>",
  "updated_at": "<string>",
  "comments": [
    {
      "id": 123,
      "comment": "<string>",
      "user": {
        "id": 123,
        "name": "<string>"
      },
      "staff": true,
      "created_at": "<string>"
    }
  ]
}

Authorizations

​
Authorization
string
header
required

Path Parameters

​
ticket
integer
required

Ticket ID

Response

Ticket retrieved successfully.

Ticket detail object with comments.

​
id
integer
Example:

1

​
title
string
Example:

"Server not responding"

​
message
string
Example:

"My server has been down for 2 hours"

​
status
string
Examples:

"open"

"closed"

​
priority
string
Examples:

"normal"

"emergency"

"low"

​
server_id
integer | null
Example:

123

​
created_at
string
Example:

"2024-01-28T10:00:00.000000Z"

​
updated_at
string
Example:

"2024-01-28T12:30:00.000000Z"

​
comments
object[]